Gift Voucher Terms & Conditions
Gift Voucher Terms and Conditions
- Pro Holistic gift vouchers can only be exchanged for full or part payment of treatments or block bookings booked through Pro-Holistic.co.uk
- Gift vouchers are valid for 1 year from the date of purchase.
- You will need to bring your voucher with you and exchange it on the day of your booking.
- Treatments need to be booked in advance. Once you have received your voucher(s), please have your voucher number available when making your booking.
- Gift vouchers may not be exchanged for money, and may not be split over more than one booking.
- Gift vouchers are not transferable.
- It is not possible to change the make-up of a package or voucher.
- On redemption, standard booking terms and conditions apply.
- There are no refunds on vouchers.
- If your gift vouchers are lost or stolen, please contact us immediately to invalidate the vouchers. If possible, we will reissue you with new gift vouchers, but this is not guaranteed.
- All gift vouchers will be delivered by post and will be dispatched by Royal Mail 1st class post. Please allow 7 days for delivery.
- It is your responsibility to ensure that the correct address is given as we will not re-deliver.
- Unfortunately, we can only send to UK addresses.
- Although we will try our best, we cannot always guarantee that you will receive delivery of goods before Christmas.
- We cannot be held responsible for delay of delivery due to:
(a) postal strikes
(b) items lost in the post
(c) unforeseen circumstances out of our control